Applicant Work FAQs
Instead of answering each person's individual questions, we took all the questions that were submitted via applications and email that we felt would be helpful for other candidates and placed them here :) We answered everything from tattoos to a day in the life. Hope it helps and as always, if you need something, email email@example.com.
We are actually open for business right now. LJC was is the rebranded creative arm of ALL MAVEN, so clients who already know us are still referring us. We just have not gone out and marketed as LJC, but we currently already have clients and a base.
That's a bit of a trick question. See, our philosophy is "figure out how they function" and then learn how to work with them. Work their strengths, know their weaknesses and adjust. We have technically never had a "bad hire" (we had one bad intern but eh). The worst hires were not actually people who didn't do their job, it was their attitude. They were always working but never really "contributing." They made themselves replaceable and never gave anything of long term value. This is 90% of hires at jobs across the world anyway, but that's not how we roll. Showing up and just doing the job just isn't enough well isn't enough. If you look at our best team members, they are ride or die. They feel this is their company and they are here for the long haul because it's more than just a business. And we reward that contribution. We know, once a MAVEN always a MAVEN. Let's just say our intern three years ago is now a shareholder and the CCO of the entire enterprise.
We were a remote company well prior to the pandemic, so we can't imagine why we would go back. However, where we do have offices, we do have some in person activities, like going to network events, trips, Chick-fil-a, etc. We are members of the Chamber of Commerce, so if staff are in that area, they can attend events. Our agency is equipped to franchise as well, so as more "offices" go up, we'll promote more in person activities.
Define immediately... Someone's going to start next week and the week after, so if that's immediate then yes.
Yup. We don't ghost people over here.
They're not doing the same job...lol We're a growth company - no one is ever meant to really stay where they are unless that is where they want to be and they're exceptionally good at it. Our intern became our CCO and a shareholder. Hope that gives you a good idea.
That's sort of up to you. It might look like working from midnight to 10:00am, sleeping for four hours, watching 8 episodes of New Girl in a row, eating a corndog and then making three flyers and two social media posts. Not like we're describing anyone specific...lol Everyone makes their schedule.
Finish your work on time and we could really care less what you're doing the remainder of the time. You don't want to work Tuesdays, don't work Tuesdays. You're leaving for Europe for three weeks, make sure you have your stuff in order and have a great trip.
The only thing that doesn't get you hired here is being a total a-hole. Age ain't nothing but a number. We've been quite impressed with even our high school interns. They sure know how to bring it. Youngest person who's ever worked here is James, he's now 10 (adorable little brand ambassador) and the oldest person was in their late sixties. So no, there's no such thing as too young or too old. It's all about your character.
It could look almost however you wanted depending on your position. Everyone is literally different. If you ask Matthew, he's like super organized, all on time with everything, there for all the clients. If you ask Dejan, it's a very specific set of hours during specific times of days. Don't ask THE MAVEN, it's literally different every week. You can find her working sometimes at 5am (usually from the night before) or sleeping at noon and working at 10:00pm. When everyone gets to work the way they want, they are usually more productive.
Wow, some version of this question has been asked multiple times. Here's some real examples for some different folks:
-Some Person: Starts work at 9am, answers emails, takes client calls, makes website updates, schedules a few more meetings, designs some materials, updates items in Clickup, finishes around 6 or 7pm.
-Another Person: Starts work at 11pm, designs until 1pm the next day, takes no phone calls or answers emails. Then remerges around 9pm, answers all emails and schedules them out for the next morning.
-Different Person: Starts work at noon, designs until 4-5, team conference call at 5:30, eats dinner, comes back and answers emails, designs until about 10pm and then hits the hay.
Guys, there's really no typical work day. We get the task and then get it done. Clients usually call in, we have a discovery meetings, whoever is head honcho dishes out assignments, we work together and collaborate, MAVEN schools some people so they get better, client gets work and then everyone is happy.
We love this team. They are ride or die. We're all here trying to build something bigger than just great graphics or websites. We're doing some crazy stuff over here. Everyone believes in the vision. That's what makes them special. If you're not inspired to work here, it probably won't work out.
You know I think we covered this pretty good...lol
Now, Zoom calls, yes. We do those. We also do a lot of recordings. We use Loom and Hippo. We often will make tutorial and instructional videos for team members as opposed to have ninety million zoom meetings. We do have regular staff meetings, and THE MAVEN works one one one with all the team members on many of their tasks to ensure they are growing and learning.
Lex talks A LOT. There's always a lot of value brought in on our calls, especially the reviews. So pad your meeting times...lol
After you're onboarded probably the first thing that's on fire...lol There's always a client with a last minute request. Beyond that, it's usually actually a skillset based assignment. So if there are 10 assignments on deck, all due at the same time, you're going to get assigned to the ones you can handle the best first.
And tweet about us. Yeah. That's cool.
We use like a gazillion different tools, and each staff member also has tools of their own they like to use. For example, Lex does not use Figma, but Matthew uses Figma. We have some core tools we love to use, like ClickUp, Google Workspace, Loom, Adobe CC, etc, but there is no preference in a system.
We don't reimburse for internet service unless there was some major badnwith issue. That's never happened. We do purchase some office equipment for staff. In the past we've purchased things like Chromebooks for our Social Media Managers. Every graphic designer and web designer has always had and worked on their own machine, and they prefer to keep it that way.
Getting through 140 applications quickly, ensuring applicants feel valued and continuing our custom branded hiring experience :)
Is there a blizzard outside? Then like the others...lol
Someone who is aligned with our values, and most of our F words. Flexibility, Freedom and Forgiveness are big ones for team members. People work here, not robots. We get hurt, our kids get sick, people die, (wow those are all really negative things...sorry) and everyone needs to be OK when things don't go as planned. Even when they don't go that way for a while. COVID wreaked havoc on a lot of businesses. Any idea how hard that was on so many families? While it's never happened to our agency, there were businesses that had to close their doors because they couldn't make payroll. They had their spouses dying of COVID while trying to keep their doors open and some people could only thing of themselves. Some people were (us included) were emotionally disturbed when we saw George Floyd. Working was not always easy. You just have to remember that we're in this together. You've got to be human and you've got to have a heart.
Finishing up our page design for our online courses was the most rewarding. Education is a big part of our agency, so that was a real winner. Biggest teaching moment? Too many to count. We're always learning over here, that is what makes us great leaders.
Not exactly... yesterday maybe...lol
If we do, we'll let you know. However, design is not objective. Some designers don't understand why they don't get hired when their work is prettier. Just because you can make art doesn't mean you can design. The difference between art and design is function (Minh Tran?). If it doesn't sell or meet its objective it doesn't work.
THE MAVEN herself ;)
It means you can hang with little to no instruction. You can go with the flow and get it done, even when everything isn't given to you. You can just figure out, even when you don't have the rule or guidelines.
Real life scenario that happened last week: Someone didn't return after being held up to finish a design project. A call was made to one of our Legacy Mavens (a great designer who worked with us years prior who had a life transformation and realized that graphic design was not their true calling and they wanted to be a fashion designer). She was given three text messages, one emails and a folder with assets. She designed the materials without ever needing to follow up with us. Client asked for one revision. She needed no guidance, oversight or instruction, even though she had no previous knowledge of the project. She just figured it out. That's being thrown to the wolves.
She's amazing by the way we told her she could come back if she wanted too. She did it so last minute for us, we're so grateful. Seamlessness. Don't worry she wouldn't be taking one of your spots...lol
Tattoos and piercings are cool with us (one person has a nose ring). However if you have one of those really "bad" tattoos on your arm (you know the kind) that isn't going to fly at a business function best to go with long sleeves. Skulls, crossbones, riding a motorcycle over an eagle as it picks the corpse of the devil through a ring a fire, totally normally. The one that says "Eat a D**K 2020" is not going to be okay.
But hey it's remote right? Who's really going to see that much?
We'll take on the second part of this question. Challenging day. Blizzard comes. Knocks out power to the main office. Can't reach all our staff, have seven projects due in two hours and someone just spilled water on their Macbook.
Catching ALL the typos. We never do the first round...we just never do...
Life is more about opportunities than challenges we say :)
We've always been remote so work has just been work. Any other Tuesday.
We don't have anything specific for any sort of group right now. It's difficult because our business isn't that large and we are across A LOT of time zones. You'd end up being a part of 1 or 2 in most cases. We're sure that will change down the line, but for now, it's pretty cozy over here.
Yesterday, but the hiring process is long and tedious.
We'll be wrapping up in the next two weeks for a few positions, but we are opportunistic hire-ers. Hirers? Hiring people? Don't know if that's a word. Anyway, while we do hire for some positions (creative agencies need designers), we'll hire at any time. We'll also take on a "golden" hire. This is someone who brings in revenue. Meaning, they're not just a designer, but they can network and bring in sales. They can function almost independently, but want the cover of an agency. We hire if someone can be useful, that's why we take applications all year long. What can you bring to the team? We don't have to have an opening to put someone on.
Over 8 years. ALL MAVEN was founded in January of 2013 and has grown and diversified since.
By literally giving you projects that help you grow, allowing FREE access to classes that are taught, and Lex giving you one on one feedback on your work with instructions. Careful though, one simple question could turn into two hours of education with her. All good things, but not if you're on a time crunch. She is a teacher, that's her strong suit.
Can I use the designs I created for LJC in my portfolio?
Not sure exactly what you mean by that? We create assets for clients, so they're unique and one of a kind.
Some UI Kits are cool, as long as certain things are not too templately. We don't do template stuff here.
Most certainly you can use the work in your portfolio. As long as their is no special restrictions from the client or would cause some sort of issue, you're all good.
Lots. An intern from Macedonia became the CCO and a shareholder. Show us what you got. Pay your dues and you will move up.
For some things. Not wifi. Most of the designers that come to work with us are already independent designers running their own freelance business. So they are already taking deductions on their business equipment and have their home office already set up because they've been doing that for years.
Ones with money who are not total jerks.
Integrity. Selflessness. Commitment. No sense of entitlement. Always looking to learn and be curious. The best designers and the ones that have a DEEP understanding of branding. Vast majority of designers do not, even the amazing ones that we have and have hired in the past. It's a big education battle. The problem is that most designers THINK they know brand but they really don't. Even if their designers are beautiful, this is often missing from the picture with most hires, and most designers in general. Luckily, we teach you that here... :)
Everyone is different and it depends on the speed and skillset. We still can't believe how quickly Matthew and Dejan work at their jobs. For someone else on the team, it's like a five hour ordeal and some how they just get it done in like 1. Mysteries...
Relaxed and independent. Sometimes it doesn't feel like you're "working for someone." Some people like that, others don't. It's like, getting to enjoy your craft without someone bugging you all the time. It's very...fluid.
LJC is one brand of a small international enterprise. We cross use staff. So while you may be working at LJC, you could end up at one of the other brands that are launching and going more work there. We have A LOT of in house internal projects because ALL MAVEN is a business builder. Every time they build a business, it needs... you guessed it! Graphic design, a website, etc. If they desire a designer could be busy 40 hours a week on non-client projects by the amount of stuff that needs to get done.
We're closed on weekends, all holidays, snow days, days where we want to take off and fun holidays THE MAVEN deems appropriate. Everyone works on the weekend though. No one is required to, no one is expected to, but everyone is always busy and the weekend is almost easier to work sometimes because it's more peaceful without clients making requests. That's when a lot of creative juices are flowing for some people. So it's your choice, just know as an office we're not open.
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